When you start building a flow, the system allows you to select the type of data that you want to process.

1. Contacts - Automations that run on Contacts already in your system. Triggered either manually or based on events such as task status changed, payment processed, etc.
2. Form Submissions - Automations that are triggered real-time automatically when a form is submitted. Create auto-responders, order fulfilment, lead assignment, and other automation.
3. Incoming Phone Calls - Automations that run on an Incoming Phone Call. Create interactive voice menus, trigger emails, SMS, or dynamically route phone calls based on conditions.
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